Members

Nondiscrimination Notice and Language Assistance Services

Trusted HP - Michigan, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, national origin, age, disability, or sex. Trusted HP - Michigan, does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Trusted HP - Michigan:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (Large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Member Services.

If you believe that Trusted HP - Michigan, has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance directly with the plan at:
Trusted HP - Michigan
Appeals and Grievances
3663 Woodward Ave., Ste. 120
Detroit, MI 48201

You can also flie a grievance with Celeste Davis, Regional Manager, Office for Civil Rights, U.S. Department of Health and Human Services, by mail:

Celeste Davis
Office for Civil Rights
U.S. Department of Health and Human Services
233 N. Michigan Ave., Ste. 240
Chicago, IL 60601

You may reach Celeste Davis by phone at 1-800-368-1019, TDD 1-800-537-7697. Her fax number is 1-202-619-3818. She can be reached by email at mailto:ocrmail@hhs.gov.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online here or by mail:

U.S. Department of Health and Human Services
20 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
You can file a civil right complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by calling 1-202-619-3818 or TDD 1-800-537-7697. Click here to view complaint forms
Spanish

ATENCIó N: Si habla español, tiene a su disposició n servicios gratuitos de asistencia lingüística. Llame al 1-844-427-2671 (TTY: 711).

Arabic

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم . 1-448-724-1762">1-448-724-1762 (رقم هاتف الصم والبكم: 711).

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-844-427-2671(TTY:711)。

Assyrian

ܙܘܼܗܵܪܵܐ: ܐܸܢ ܐܲܚܬܘܿܢ ܟܹܐ ܗܲܡܙܸܡܝܼܬܘܿܢ ܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ، ܡܵܨܝܼܬܘܿܢ ܕܩܲܒܠܝܼܬܘܿܢ ܚܸܠܡܲܬܹܐ ܕܗܲܝܲܪܬܵܐ ܒܠܸܫܵܢܵܐ ܡܲܓܵܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܲܠ ܡܸܢܝܵܢܵܐ 1-448-724-1762 (TTY: 711)

Vietnamese

CH : Nếu bạn ni Tiếng Việt, c cc dịch vụ hỗ trợ ngn ngữ miễn ph dnh cho bạn. Gọi số 1-844-427-2671 (TTY: 711).

Albanian

KUJDES: Nse flitni shqip, pr ju ka n dispozicion shrbime t asistencs gjuhsore, pa pages. Telefononi n 1-844-427-2671v (TTY: 711).

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-844-427-2671 (TTY: 711)번으로 전화해 주십시오.

Bengali

লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১1-844-427-2671 (TTY: 711)।

Polish

UWAGA: Jeżeli mwisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-844-427-2671 (TTY: 711).

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfgung. Rufnummer: 1-844-427-2671 (TTY: 711).

Italian

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-844-427-2671 (TTY: 711).

Japanese

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-844-427-2671 (TTY: 711)まで、お電話にてご連絡ください。

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-844-427-2671 (телетайп: 711).

Serbo-Croatian

OBAVJETENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-844-427-2671 (TTY- Telefon za osobe sa otećenim govorom ili sluhom: 711).

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-844-427-2671 (TTY: 711).

About Us

Welcome to Trusted HP - Michigan! We look forward to helping you and your family stay healthy. We want you to have access to the care that you need at the right time and in the right place.

Contact Info

Trusted HP - Michigan

PO Box 441970
Detroit, MI 48244-1970

844-427-2671
Email Us!