Members

Health and Wellness

We want to help you be as healthy as possible.

Trusted's Health Management Program is designed to help you manage illnesses and chronic diseases. We mail you detailed materials to help you manage your condition.

If you need more education, you will be signed up for case management. Case management includes a personal care plan with exact goals. Our nurses provide you with instructions and help in getting through the system. They can help you get transportation and can talk with your doctor. Your case is closed when the goals are met. 

Trusted HP - Michigan offers following care management services to its members:

Care Coordination
Clinical Care Management

Complex Care Management

Wellness Programs

Smoking Cessation and Pregnancy


Transitions of Care

Members can enroll in any of these programs by calling Member Services line and requesting to speak with a Care Manager. Members can expect to receive self-management support, health education or care coordination help from Nurse Care Managers. Care Mangers can also refer to community resources to reduce socioeconomic barriers including access to safe and affordable housing, employment, food, fuel assistance and transportation to health care appointments.

Contacting Care Management Department

Trusted HP - Michigan Care Management staff are available to membership via toll-free number between normal business hours of 8:30 am and 5:00 pm EST from Monday through Friday at 1-844-427-2671. After-hours calls are answered by Trusted HP - Michigan's contracted answering service and will be returned within one business day. Trusted HP - Michigan uses the 711 Relay Services to communicate with members with hearing or speech difficulties.

About Us

Welcome to Trusted HP - Michigan! We look forward to helping you and your family stay healthy. We want you to have access to the care that you need at the right time and in the right place.

Contact Info

Trusted HP - Michigan

PO Box 441970
Detroit, MI 48244-1970

844-427-2671
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